Upon instructing J.A.INVESTIGATIONS, either using verbal or written communication you are entering into a legally binding agreement that binds you as the client/customer to pay in full our rates and reasonable expenses and binds John Ankravs Investigations to carry out the work to the best of our professional ability and to conclude the work in either a written documented or verbal report

1. Appointment

Under this agreement J.A.INVESTIGATIONS may appoint its Approved Providers/Agents to carry out the Services as and when we feel it is appropriate.

2. Price/Fee

All estimates and price arrangements with Clients may from time to time be subject to variation by notice in writing, email or by telephone. All prices for Services are not subjective to Value Added Tax. All disbursements shall be charged for Services provided as appropriate. Preliminary work carried out, whether experimental or otherwise at the Client's request shall be chargeable at J.A.INVESTIGATIONS current rates agreed prior to instruction.

3. Terms of payment

The Client shall pay all invoices within 28 days of the date of the invoice unless otherwise agreed in writing. John Ankravs Investigations may charge the Client interest at the rate prescribed by the Late Payment of Commercial Debts (Interest) Act 1998 on any overdue amount, payable by the Client immediately on demand, from the due date up to the date of actual payment, after as well as before judgment. Such interest shall accrue on a daily basis and be compounded quarterly.

4. Liability

J.A.INVESTIGATIONS liability to the Client arising by reason of or in connection with this agreement or however otherwise arising shall be limited to £200,000 in respect of any one claim or any series of claims.

5. Client's Property

(a) The Client's property and all property supplied to John Ankravs Investigations or its Approved Provider(s) by or on behalf of the Client shall, while it is in the possession of J.A.INVESTIGATIONS or its Approved Provider(s) or in transit to or from the Client, be at the Client's own risk unless otherwise agreed and the Client should insure accordingly.

(b) J.A.INVESTIGATIONS shall be entitled to dispose of any such property if unclaimed after 3 months.